HubSpot Intercom Integration

Connect Intercom with HubSpot

Fully Secure Integration

Scalable & Fast

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Examples of Integration Workflow Triggers and Actions

New Contact in List

Triggered when a contact is added to a specific list in HubSpot, initiating workflows based on list membership changes.

New Deal Property Change

Activated when a property of a deal in HubSpot is updated. Ideal for tracking changes in deal stages or custom deal properties.

Product Created or Updated

Fires when a product is newly created or updated in HubSpot. Beneficial for inventory management and sales tracking.

New Email Event

Triggered by various email activities in HubSpot, such as opens, clicks, or bounces. Aids in monitoring email campaign effectiveness.

Add Contact to HubSpot List

Adds a contact to a specified list in HubSpot, facilitating segmentation for targeted marketing campaigns.

Create a Company in HubSpot

Allows the creation of a new company record in HubSpot, triggered by actions like a customer interaction in Intercom.

Find Company

Searches for a company in HubSpot. Retrieves details if the company exists; otherwise, it can trigger actions like creating a new company record.

Find or Create Line_item

Looks for a specific line item in HubSpot; if not found, it creates a new one. Useful in e-commerce integrations.

Find or Create Ticket

Searches for a support ticket in HubSpot. If not found, creates a new ticket, ensuring timely resolution of customer inquiries or issues.

Find or Create Deal

Locates an existing deal or creates a new one in HubSpot based on specified criteria.

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Frequently Asked Questions

The integration brings together Intercom's messaging, support, and engagement features within HubSpot, providing a unified platform for customer communication.
Yes, customer interaction workflows can be automated by syncing interactions, triggering follow-ups, and streamlining communication processes between HubSpot and Intercom.
Intercom data is leveraged in HubSpot to enhance lead and customer profiles, providing a holistic view of customer interactions and improving overall customer relationship management.
Absolutely, various HubSpot workflows can be initiated based on Intercom customer interactions, enhancing automation and efficiency in response to customer events.
Yes, the integration enables tracking of product details and updates mentioned during Intercom interactions, facilitating inventory management and sales tracking.
The integration facilitates the creation and management of companies, deals, and tickets in HubSpot based on interactions recorded during Intercom communications.
Yes, the integration ensures seamless synchronization of contact data, maintaining consistency and accuracy across both platforms.
HubSpot's reporting tools can be leveraged to analyze analytics related to Intercom interactions, providing valuable insights for decision-making.
By capturing insights from Intercom interactions in HubSpot, you can tailor lead engagement strategies and follow-ups more effectively.
HubSpot's automation combined with Intercom data enhances efficiency, ensuring timely actions and responses based on customer interactions.