HubSpot MessageBird Integration

Connect MessageBird with HubSpot

Fully Secure Integration

Scalable & Fast

Support Included

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Examples of Integration Workflow Triggers and Actions

New SMS Sent

Triggered when a new SMS is sent via MessageBird, enabling tracking and follow-up actions within HubSpot.

Voice Message Delivered

Occurs when a voice message sent through MessageBird is successfully delivered, allowing for automated follow-up workflows in HubSpot.

Incoming SMS Received

Automatically captures incoming SMS messages into HubSpot as contact activities, enhancing customer communication records.

SMS Reply from Contact

Triggers a specific workflow in HubSpot when a reply is received to an SMS, facilitating timely and relevant responses.

Send SMS to Contact

Allows sending of personalized SMS messages to contacts directly from their HubSpot profile, based on triggers or manual selection.

Make a Voice Call to Contact

Initiates a voice call to a contact via MessageBird directly from HubSpot, useful for immediate or scheduled interactions.

Update Contact Based on SMS Interaction

Updates contact properties in HubSpot based on interactions with SMS messages, such as engagement level or interest indicators.

Log Voice Call Details in ContactÂ’s Timeline

Automatically logs the details of voice calls made through MessageBird in the respective HubSpot contactÂ’s timeline.

Automate SMS Marketing Campaigns

Launches targeted SMS marketing campaigns from HubSpot based on contact segmentation and behavior.

Receive SMS Opt-in/Opt-out Notifications

Tracks and updates contact preferences in HubSpot based on SMS opt-in or opt-out notifications, ensuring compliance with communication preferences.

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Frequently Asked Questions

It allows for seamless integration of SMS and voice messaging into HubSpotÂ’s CRM, enabling personalized and automated communication workflows.
Yes, delivery statuses and responses are tracked and logged within the contactÂ’s HubSpot timeline, offering valuable insights into customer engagement.
By leveraging SMS and voice messaging for campaigns, you can reach customers through more direct and preferred communication channels, increasing engagement.
Absolutely, voice calls can be scheduled and automated through HubSpot, ensuring timely reminders for appointments or events.
Yes, SMS messages can be highly personalized using HubSpotÂ’s rich contact data, ensuring relevant and engaging communications.
The integration automatically updates contact preferences in HubSpot based on SMS opt-in or opt-out actions, ensuring compliance with communication policies.
Yes, all incoming SMS messages are automatically captured and logged as activities in the contactÂ’s timeline in HubSpot.
Yes, voice calls can be made directly from a contactÂ’s profile in HubSpot, using MessageBirdÂ’s calling capabilities.
It significantly enhances lead follow-up capabilities by enabling immediate and automated SMS or voice message follow-ups based on customer interactions or lead status.
Yes, it’s perfect for sending automated reminders or confirmations for events, appointments, or deliveries via SMS or voice messages, directly through HubSpot workflows.