Example Workflow Triggers and Actions

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New Contact Created

Triggered when a new contact is created in HubSpot. Use this to initiate communication threads, track customer interactions, and capture conversation transcripts directly within Threads for enhanced customer management.

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Contact Updated

Activated when a contact is updated or modified in HubSpot. Use this to maintain data consistency, synchronize contact details, and update customer profiles with relevant communication data for improved engagement and follow-ups within Threads.

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New Deal Created

Triggered when a new deal is created in HubSpot. Use this to start communication threads related to deal progression, track deal updates, and collaborate with team members for effective deal management and follow-ups within Threads.

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Deal Updated

Activated when a deal is updated or modified in HubSpot. Use this to track deal changes, update deal stages, and communicate deal-related updates and requirements with stakeholders for improved deal management and collaboration within Threads.

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New Form Submission

Triggered when a new form submission is received in HubSpot. Use this to start communication threads related to form submissions, capture customer inquiries, and collaborate with team members for timely follow-ups and resolution within Threads.

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Email Opened

Triggered when an email is opened by a recipient in HubSpot. Use this to track email engagement metrics, analyze recipient behavior, and initiate communication threads for personalized follow-ups and engagement within Threads.

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Email Clicked

Activated when a recipient clicks on a link within an email in HubSpot. Use this to track email click-through rates, identify interested prospects, and start communication threads for targeted follow-ups and engagement within Threads.

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Email Bounced

Triggered when an email bounces back to the sender in HubSpot. Use this to update contact records, analyze bounce reasons, and start communication threads for alternative communication channels such as phone calls or chat messages within Threads.

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Email Unsubscribed

Activated when a recipient unsubscribes from email communications in HubSpot. Use this to honor unsubscribe requests, update contact preferences, and start communication threads for alternative communication channels within Threads for continued engagement.

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Customer Reviews

  • Carrie Duddley
    Carrie Dudley
    Director of Client Services
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    Ben Oaksmith
    Principal & Founder
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    Ryan Ondriezek
    Associate Creative Director
  • Lauren Meeks
    Lauren Meeks
    Accounting Manager
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    Katie Herrmann
    Director of Digital Strategy
  • Dillon Jones
    Dillon Jones
    Digital Marketing Lead
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    Tooraj Arvajeh
    CEO & Co-Founder
John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

Threads logo

Threads + HubSpot

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Unified Communication

Integrate Threads with HubSpot to streamline communication. Keep all team discussions, project updates, and customer interactions in one place, improving collaboration and productivity within HubSpot's CRM platform.

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Seamless Workflow

Utilize Threads' seamless workflow integration with HubSpot. Automatically log email communications, chat messages, and notes directly into HubSpot, ensuring that all customer interactions are captured and accessible for better customer management and follow-ups.

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Enhanced Customer Insights

Enrich contact profiles within HubSpot with comprehensive customer insights from Threads. Access historical communication data, conversation transcripts, and engagement metrics to better understand customer needs, preferences, and behaviors for more personalized interactions.

Hubspot integration FAQs

How does the HubSpot Threads Integration streamline communication?

The integration streamlines communication by centralizing team discussions, project updates, and customer interactions within Threads. Keep all communication in one place, improving collaboration and productivity within HubSpot's CRM platform.

Can I automatically log email communications into Threads from HubSpot?

Yes, you can. Utilize triggers from HubSpot events such as new contact creation, deal updates, and form submissions to automatically log email communications into Threads. Ensure that all customer interactions are captured and accessible for better customer management and follow-ups.

Does the integration provide comprehensive customer insights?

Absolutely. Enrich contact profiles within HubSpot with comprehensive customer insights from Threads. Access historical communication data, conversation transcripts, and engagement metrics to better understand customer needs, preferences, and behaviors for more personalized interactions.

How can I collaborate with team members using Threads within HubSpot?

You can collaborate with team members by starting communication threads related to contacts, deals, and form submissions within Threads. Share updates, discuss strategies, and coordinate tasks for effective collaboration and follow-ups within HubSpot's CRM platform.

Are there reporting and analytics features available within Threads?

Yes, there are. Access reporting and analytics features to gain insights into communication metrics, team performance, and customer engagement trends. Measure collaboration effectiveness, track customer interactions, and optimize workflows for improved productivity and customer satisfaction.

Can I initiate communication threads based on specific events in HubSpot?

Yes, you can. Utilize triggers from HubSpot events such as new contact creation, deal updates, and form submissions to initiate communication threads within Threads. Start discussions, capture insights, and collaborate with team members for timely follow-ups and resolution.

How does the integration support deal management and follow-ups?

The integration supports deal management by enabling seamless communication and collaboration within Threads. Track deal updates, discuss deal-related requirements, and coordinate tasks with stakeholders for improved deal progression and conversion within HubSpot's CRM platform.

Can I segment contacts based on communication engagement metrics?

Yes, you can. Segment contacts based on communication engagement metrics such as email opens, clicks, and responses. Tailor communication strategies, personalize outreach efforts, and improve engagement for enhanced lead conversion and customer satisfaction.

Does the integration provide notifications for new communication events?

Yes, it does. Receive notifications for new communication events such as email opens, clicks, and responses within Threads. Stay informed, prioritize follow-ups, and ensure timely engagement with leads and customers within HubSpot's CRM platform.

What are the key benefits of leveraging the HubSpot Threads Integration for communication and collaboration?

The key benefits include streamlined communication, enhanced collaboration, improved customer insights, automated workflows, personalized engagement, accelerated deal progression, increased productivity, and overall improved customer relationships within HubSpot's CRM platform.
The integration streamlines communication by centralizing team discussions, project updates, and customer interactions within Threads. Keep all communication in one place, improving collaboration and productivity within HubSpot's CRM platform.
Yes, you can. Utilize triggers from HubSpot events such as new contact creation, deal updates, and form submissions to automatically log email communications into Threads. Ensure that all customer interactions are captured and accessible for better customer management and follow-ups.
Absolutely. Enrich contact profiles within HubSpot with comprehensive customer insights from Threads. Access historical communication data, conversation transcripts, and engagement metrics to better understand customer needs, preferences, and behaviors for more personalized interactions.
You can collaborate with team members by starting communication threads related to contacts, deals, and form submissions within Threads. Share updates, discuss strategies, and coordinate tasks for effective collaboration and follow-ups within HubSpot's CRM platform.
Yes, there are. Access reporting and analytics features to gain insights into communication metrics, team performance, and customer engagement trends. Measure collaboration effectiveness, track customer interactions, and optimize workflows for improved productivity and customer satisfaction.
Yes, you can. Utilize triggers from HubSpot events such as new contact creation, deal updates, and form submissions to initiate communication threads within Threads. Start discussions, capture insights, and collaborate with team members for timely follow-ups and resolution.
The integration supports deal management by enabling seamless communication and collaboration within Threads. Track deal updates, discuss deal-related requirements, and coordinate tasks with stakeholders for improved deal progression and conversion within HubSpot's CRM platform.
Yes, you can. Segment contacts based on communication engagement metrics such as email opens, clicks, and responses. Tailor communication strategies, personalize outreach efforts, and improve engagement for enhanced lead conversion and customer satisfaction.
Yes, it does. Receive notifications for new communication events such as email opens, clicks, and responses within Threads. Stay informed, prioritize follow-ups, and ensure timely engagement with leads and customers within HubSpot's CRM platform.
The key benefits include streamlined communication, enhanced collaboration, improved customer insights, automated workflows, personalized engagement, accelerated deal progression, increased productivity, and overall improved customer relationships within HubSpot's CRM platform.

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