HubSpot Trengo Integration

HubSpot Trengo Integration

Connect Trengo with HubSpot

Fully Secure Integration

Scalable & Fast

Support Included
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Integrations Built by HubSpot Experts

  • 10 years of experience building HubSpot integrations and custom apps
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Unified Communication Hub

Integrate HubSpot with Trengo to create a unified communication hub, enabling seamless collaboration and customer communication across multiple channels within the HubSpot platform.

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Omnichannel Messaging

Utilize Trengo's omnichannel messaging capabilities to engage leads and customers through various channels, including email, SMS, WhatsApp, and social media, all managed centrally within HubSpot.

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Automated Ticketing

Leverage Trengo's automated ticketing system to streamline customer support workflows, allowing support teams to create, manage, and resolve tickets directly within HubSpot based on customer interactions and inquiries.

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Examples of Integration Workflow Triggers and Actions

New Contact Created

This trigger activates when a new contact is created in HubSpot, allowing Trengo to create a corresponding contact record or initiate communication channels such as email, SMS, or WhatsApp.

Contact Updated

Activated when a contact is updated or modified in HubSpot, enabling Trengo to synchronize contact details and preferences and ensure consistent communication across channels.

New Deal Created

Triggered when a new deal is created in HubSpot, allowing Trengo to create a corresponding ticket or initiate communication with the sales team for deal-related inquiries or support.

Deal Stage Updated

This trigger activates when the stage of a deal is updated in HubSpot, enabling Trengo to trigger follow-up actions or notifications based on deal progression or changes.

New Form Submission

Triggered when a new form submission is recorded in HubSpot, allowing Trengo to create a ticket or initiate communication channels such as email or SMS for lead follow-up and support.

Email Clicked

This trigger activates when a contact clicks on a link in an email in HubSpot, allowing Trengo to track email engagement data and initiate follow-up communication channels for further engagement or support.

Email Opened

Triggered when a contact opens an email in HubSpot, enabling Trengo to track email interactions and prioritize follow-up actions or support responses based on email engagement.

New Blog Post Published

Triggered when a new blog post is published in HubSpot, allowing Trengo to notify relevant team members or initiate communication channels such as email or social media for promoting the blog post.

New Social Media Post Published

Triggered when a new social media post is published in HubSpot, enabling Trengo to engage with customers or prospects through social media channels and manage interactions centrally within HubSpot.

Workflow Triggered

This trigger activates when a workflow is triggered in HubSpot, allowing Trengo to perform actions such as creating tickets, initiating communication channels, or updating ticket statuses based on predefined workflow criteria and rules.

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Frequently Asked Questions

The integration facilitates unified communication by centralizing customer communication channels within the HubSpot platform, enabling seamless collaboration and interaction across email, SMS, WhatsApp, social media, and more.
Yes, you can engage leads and customers through multiple channels using Trengo's omnichannel messaging capabilities, including email, SMS, WhatsApp, and social media, all managed centrally within HubSpot for enhanced efficiency and productivity.
Trengo's automated ticketing system streamlines customer support workflows by allowing support teams to create, manage, and resolve tickets directly within HubSpot based on customer interactions and inquiries, ensuring timely and efficient resolution of issues.
Triggers and actions include contact and deal management, form submissions, email engagements, blog and social media posts, workflow automation, and ticket creation and management, enabling comprehensive integration and automation of communication and support processes between HubSpot and Trengo.
Yes, you can prioritize support responses based on email engagement using the integration, allowing Trengo to track email interactions and ensure timely follow-up or resolution based on customer engagement levels.
The communication channels and ticketing workflows with Trengo are highly customizable, allowing you to define and tailor communication channels, ticket categories, and workflow rules based on your specific business requirements and support processes.
While the integration offers powerful communication and support capabilities, it's important to ensure proper setup and training to maximize its benefits and address any potential limitations or compatibility issues with existing systems or workflows.
Yes, you can track customer interactions and engagement across different channels in HubSpot using the integration, providing visibility into customer communication history and interactions for better customer relationship management and decision-making.
Trengo helps in managing social media interactions within HubSpot by enabling centralized management of social media channels, allowing teams to engage with customers or prospects, respond to inquiries, and track interactions directly within the HubSpot platform.
Yes, you can automate communication workflows and responses with Trengo using the integration, allowing you to set up automated responses, triggers, and notifications based on predefined criteria and rules to streamline communication processes and improve efficiency.